See the current job opportunities available at Home Carer's Alliance

Service Delivery Coordinator

Toowoomba, QLD
$80,000 – $95,000 per year

Home Carer's Alliance is a fast-growing disability support provider offering a rewarding career opportunity as a Service Delivery Coordinator. We're seeking an organised and proactive individual to join our team and help coordinate high-quality support services across the Toowoomba community.

This is an exciting opportunity to join a unique, inclusive and supportive organisation dedicated to empowering people living with disability to live the life they choose.

About Us:

Home Carers Alliance provides a range of in-home and community-based support services for people with disabilities who are participants of the National Disability Insurance Scheme (NDIS). These services include Specialised Disability Accommodation (SDA), Supported Independent Living (SIL), Community Access, and Transportation. 

About the Role:

As a Service Delivery Coordinator, you will coordinate the delivery of high-quality, person-centred supports for NDIS participants, ensuring services align with their individual needs and goals. Your day-to-day responsibilities will include coordinating participant services and rosters, liaising with participants, families and support workers, maintaining accurate records, and ensuring the smooth delivery of supports that empower participants to live fulfilling and meaningful lives.

About You:

We're looking for someone with excellent communication and organisational skills. Previous experience in disability services or service coordination is highly regarded, along with a genuine passion for improving outcomes for people living with disability.

You embody our core values and are committed to delivering high-quality, person-centred services while building positive relationships with participants, families and support workers.

If you're motivated to make a meaningful difference and want to become a valued member of a growing organisation, we'd love to hear from you.

Experience:

  • Coordination

    Participant onboarding

    Service coordination

    Rostering and scheduling

  • Communication

    Participants and families

    Support workers

    Stakeholders

  • Administration

    Documentation

    Record keeping

    Scheduling

  • Compliance

    NDIS Practice Standards

    Incident reporting

    Quality assurance

Benefits:
  • Work-life balance

  • Ongoing training & development

  • A collaborative, friendly and supportive team

  • Career development

    You must have (or be willing to obtain) the following:
    • Experience in a similar coordination or administration role

    • Current First Aid Certificate or willingness to obtain

    • Current CPR Certificate or willingness to obtain

    • National Police Check

    • NDIS Worker Screening Clearance or willingness to obtain

    • Current Australian Driver's Licence

    • Working with Children Blue Card or willingness to obtain

      Apply Now

      Business Development Manager

      Toowoomba, QLD
      $75,000 – $100,000 per year

      Home Carer's Alliance is a fast-growing disability support provider offering an exciting opportunity for a Business Development Manager to join our growing team.

      This is an exciting opportunity for a motivated and relationship-focused professional to join a unique, inclusive and supportive organisation dedicated to empowering people living with disability to live the life they choose while driving the continued growth of our services.

      About Us:

      Home Carers Alliance provides a range of in-home and community-based support services for people with disabilities who are participants of the National Disability Insurance Scheme (NDIS). These services include Specialised Disability Accommodation (SDA), Supported Independent Living (SIL), Community Access, and Transportation. 

      About the Role:

      As a Business Development Manager, you will drive the growth of Home Carer's Alliance by building strong relationships with participants, families, Support Coordinators, hospitals and other key stakeholders. Your day-to-day responsibilities will focus on identifying new opportunities, developing strategic partnerships, promoting our services and supporting participant growth across the communities we serve.

      About You:

      We're looking for someone with excellent communication and relationship-building skills. Previous experience in business development, sales or the disability sector is highly regarded, along with a genuine passion for improving outcomes for people living with disability.

      You embody our core values and are passionate about building meaningful partnerships that support participant choice and the delivery of quality services.

      If you're driven to make a positive impact and are motivated to become a key member of a growing organisation, then apply today.

      Experience:
      • Business development

      • Stakeholder engagement

      • Relationship management

      • Networking

      • NDIS or disability sector knowledge

      • Sales or account management

      Benefits:
      • Work-life balance

      • Ongoing training & development

      • A collaborative, friendly and supportive team

      • Career development

        You must have (or be willing to obtain) the following:
        • Previous experience in business development, sales or a similar role

        • Current Australian Driver's Licence

        • National Police Check

        • Current First Aid & CPR Certificate or willingness to obtain

        • NDIS Worker Screening Clearance or willingness to obtain

        • Working with Children Blue Card or willingness to obtain

          Apply Now

          Join the HCA Team