At HCA, we're dedicated to providing personalised NDIS support services and disability accommodation across Queensland.

Whether you’re looking for Daily Living Assistance, Community Access and Transport help, or have questions about us and our NDIS services, here are some frequently asked questions to help you learn more about what we provide.

Explore our FAQs

What services does Home Carer's Alliance offer?

We provide a range of NDIS-supported services, including:​

  • Specialist Care
    Our skilled team delivers personalised support tailored to individual needs.​
  • Accommodation
    We offer various disability accommodation options, such as Specialist Disability Accommodation (SDA), Supported Independent Living (SIL), and Short-Term Accommodation (STA).​
  • Daily Living Assistance
    We assist with everyday tasks to promote independence and well-being.

Where does HCA provide services?

While we're based in Toowoomba, we proudly serve participants across Queensland, including Ipswich, Bundaberg, Sunshine Coast, Fraser Coast, Townsville, and Mackay.

Who can access HCA's services?

Our services are available to NDIS participants of all ages with an approved NDIS plan.​

How do I get started with HCA?

Reach out to our friendly team, and we'll discuss your needs and guide you through the process to tailor supports aligned with your goals.

Contact 1300 214 751

Do I need an NDIS plan to access HCA's services?

Yes, our services are designed for individuals with an approved NDIS plan. If you're not yet an NDIS participant, we can assist you with the application process.​

Contact 1300 214 751

What types of funding does HCA accept?

We accept all NDIS funding arrangements, including self-managed, plan-managed, and NDIA-managed plans.​

Can HCA help me understand my NDIS plan?

Absolutely! Our team can explain your plan's details, funding categories, and how to utilise your supports effectively.​ 

Contact us to learn how. 

Contact 1300 214 751

What types of NDIS funding does HCA accept?

We accept all NDIS funding types, including:

  • NDIA-managed (Agency-managed)
  • Plan-managed
  • Self-managed

Does HCA offer 24/7 support?

Yes, we provide around-the-clock support services, including overnight and emergency care, to ensure your well-being at all times.​

Does HCA offer respite care?

Yes, we provide both short-term and long-term respite care options for individuals and their families.

What community activities can I access through HCA's support?

We support participants in engaging with various social, recreational, and community activities, including outings, hobbies, and skill-building programs, to promote an inclusive and fulfilling lifestyle.​

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Question not answered? Reach out to us today!

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